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Privacy Policy Setup Skill

Date: 21/09/2024

Setup Skill ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you access and use our online course selling platform ("Platform"). By using our Platform, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to provide our services and enhance your experience on the Platform.

a. Personal Information

When you register, purchase, or sell courses through our Platform, we may collect the following personal information:

  • Account Information: Name, email address, phone number, and password.
  • Payment Information: Credit card or other payment details, which are processed through a secure third-party payment processor.
  • Profile Data: Information about your interests, course preferences, and any data you provide to customize your profile.
b. Course Information

If you are a course seller, we collect details about the courses you create, including course titles, descriptions, pricing, content, and any other relevant materials.

c. Usage Data

We collect information about how you interact with the Platform, including:

  • Course Access: The courses you enroll in or purchase, time spent on lessons, and completion status.
  • Device Information: IP address, browser type, device type, operating system, and other technical data.
  • Cookies: We use cookies and similar technologies to track activity on our Platform and remember your preferences. You can manage cookie preferences through your browser settings.
2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing Services: To process your registrations, purchases, and course sales, as well as to deliver the educational content you access.
  • Payment Processing: To manage payments and provide secure transactions through our third-party payment providers.
  • Improving the Platform: To enhance our services, track user engagement, and improve course recommendations and user experience.
  • Marketing: With your consent, we may send you promotional materials, updates, and offers related to courses and platform features.
  • Customer Support: To respond to inquiries, troubleshoot issues, and provide assistance when needed.
3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data under the following circumstances:

  • Service Providers: We share information with third-party providers that assist in operating our Platform, such as payment processors, hosting providers, and analytics services.
  • Legal Obligations: We may disclose your information if required by law, regulation, or legal process, or in response to a lawful request from public authorities.
4. Payment Security

All payments made through the Platform are processed securely by third-party payment gateways. We do not store your payment information on our servers. These third-party services comply with industry standards and regulations for safeguarding your payment data.

5. Data Retention

We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you close your account, we will delete or anonymize your data, except where we are required to retain it for legal, tax, or regulatory reasons.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications and manage your cookie preferences.
  • Data Portability: Request a structured, machine-readable copy of your data to transfer to another service.

To exercise these rights, please contact us at contact@setupskill.com

 

7. Children's Privacy

Our Platform is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take immediate steps to delete such data.

8. International Data Transfers

If you are located outside of the country where our servers are hosted, your personal information may be transferred to, and processed in, a country other than your own. By using our Platform, you consent to the transfer of your information to these countries. We take measures to ensure your information is protected in accordance with applicable data protection laws.

9. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with a revised "Effective Date." You are encouraged to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

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